VPN not correctly redirecting to the United States

Incident Report for WiiLink

Resolved

This incident has been resolved.

Posted Jun 03, 2024 - 19:58 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 22, 2023 - 09:51 EST

Investigating

The VPN we use is not masking our location to be in the United States, causing us to appear in Germany where the server is located. Dominos Pizza has a geolock which prevents us from using it.

Posted Dec 20, 2023 - 19:31 EST

This incident affected: Food Channel (Real Ordering).